Refunds

The 90-day pass is a one-off digital purchase. The monthly plan is a subscription you can cancel at any time; you keep access until the end of the period you have paid for.

If you have not used paid features and write to hello@passbritain.co.uk within 14 days of purchase, we will refund you. If you have sat mock tests or opened paid practice, we may refuse a refund except where UK consumer law requires one (for example, if the service is not as described).

Subscription renewals are collected by Stripe. Cancel from your Stripe customer portal or by emailing us. Failed subscription payments lead to access being revoked by webhook.

Demo unlocks are not real payments and cannot be refunded.